Join Courtney Way, Training and Development Manager at Heritage Community, for Best Friends™:Knack. It will include a brief overview of Alzheimer’s and dementia before jumping right to how we help the person have the best quality of life possible.

People with dementia experience a range of difficult feelings, including isolation, loneliness, anxiety, fear, anger and embarrassment. Our goal as Best Friends™ care partners is always to react with calm and creativity. We learn to use the Knack to try different approaches that help to redirect the person into a better emotional place.

This is a CAREGIVER EDUCATION program presented by Heritage Community of Kalamazoo and the Memory Care Learning Center