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Heritage Community of Kalamazoo Receives Governor's Award of Excellence


Heritage Community of Kalamazoo is pleased to announce it has received MPRO’s 2014 Governor’s Award of Excellence for achievements in reducing health care acquired conditions in nursing homes. To receive this honor, Heritage Community of Kalamazoo not only improved the quality of resident care in clinical quality areas such as pressure ulcers, physical restraints, antipsychotic use, falls and urinary tract infections, but provided organizational improvement, and actively participated in the statewide Michigan Learning and Action Network and the National Advancing Excellence Nursing Home campaign.

“This award demonstrates Michigan’s deep commitment to providing high quality, safe and efficient health care,” said Snyder. “By using proven, evidence-based practices, these organizations are making sure individuals get the right care at the right time.”

This year, 188 Michigan hospitals, physician practices, nursing homes and community coalitions were honored with the award, which recognizes participants for their dedication to improve health care quality and patient safety in Michigan. To be eligible for the award, participating organizations must have achieved, maintained and continually improved in specific and rigorous milestones.

“We’re very fortunate to be able to partner with Heritage Community of Kalamazoo and other dedicated organizations across the state of Michigan,” said MPRO President and Chief Executive Officer Robert Yellan, MPH, J.D, FACHE. “To be able to recognize these accomplishments with the Governor’s office underscores the importance of these efforts to improve health care quality in the state.”

The Governor’s Award of Excellence was developed in 2003. The current award is based upon work from 2012-2014 in the following areas:

  • Reducing health care associated infections
  • Reducing health care acquired conditions in nursing homes
  • Reducing adverse drug events
  • Integrating care for populations and communities through improving care transitions and coordination
  • Improving preventive care and early diagnosis through immunizations and screening
  • Improving clinical quality measures associated with improving cardiac health
  • Improving clinical quality measures among acute care and critical access hospitals
  • Reducing disparities of care in cardiac health

The award criteria are based on the National Quality Strategy, Partnership for Patients and Centers for Medicare & Medicaid Services (CMS) Quality Improvement Organizations’ 10th Statement of Work. The preventive care metrics also align with the Governor’s Healthy Michigan 4X4 plan.

“We are honored to receive the Governor’s Award of Excellence. At Heritage Community, we are devoted to making Kalamazoo even stronger through enhancing the lives of our community’s seniors. As a locally owned and operated nonprofit retirement community, we are proud to have continued to provide the highest level of service and quality for nearly 70 years,” said Jay Prince, President and CEO of Heritage Community of Kalamazoo.

Award recipients were honored May 9, 2014 at the Eagle Eye Golf Course in Bath Township, MI.

Tags: awards, heritage community foundation, kalamazoo

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