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DECEMBER 2019 Employee of the Month - Sara Steinberg


Please congratulate Sara Steinberg, the Heritage Community of Kalamazoo December Employee of the Month. Sara sets the bar extremely high for both customer service and work ethic.  She always welcomes visitors (staff, residents, family members) with a smile and is always willing to go the extra mile to meet their needs.  Sara's patient and kind demeanor is appreciated by residents and family members when they stop in or call with questions on their bills.  She steps in when needed to help residents get approved for their insurance benefits, even if it means visiting them in their apartment or a central location to assist with the paperwork.  Sara is a great listener and has a way of making residents and family members feel that they have been heard when voicing any concerns or challenges.  Heritage Community is blessed to have Sara as part of the team as she truly exemplifies the Heritage Way.

Tags: Employee of the Month

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